Case Management

Case Management

Office Hours 8:00-4:30 Monday – Friday

Targeted Case Management is a voluntary, consumer directed approach which links Medicaid recipients to individual and specific services in the community. The case management process includes the facilitation of service coordination and linking and monitoring individuals diagnosed with intellectual disability, developmental disabilities, chronic mental illness, and brain injuries to appropriate and necessary services. Case management ensures necessary evaluations are completed, individualized service plans are developed, implemented and monitored, and reassessment of the individual’s needs and services occurs on an ongoing and regular basis. The program also advocates for the consumer’s rights and desires when the individual is incapable or asks for assistance. County Community Services Case Management is an accredited case management provider by the Iowa Department of Human Services.

Who is eligible for Case Management?

To be eligible to Targeted Case Management services, an individual must:

  • Be enrolled in Medicaid (TXIX)
  • Have a documented diagnosis (Intellectual Disability, Brain Injury, or Developmental Disability)
  • Have a need for coordination of services and supports
  • Be willing to be involved in planning and attaining goals identified plan developed by the individual and their team

To begin the process you can fill out the referral form below or schedule at time to meet with the Case Management Supervisor. At this time we will assist you in applying for waiver services and completing request to the Department of Human Services.

Case Management Supervisor:

Gina McKeag-Hall
Phone ext: 22

Case Managers:

Angie Albers
Phone ext: 23

Melissa Kaltsas
Phone ext: 24


1. Department of Human Services-

2. HCBS Waivers-

3. Managed Care –

4. AEA 267 –

5. Vocational Rehab-

Poweshiek County
PO Box 936
120 West Street
Grinnell, IA 50112
Phone: (641)236-9199 Fax: (641) 236-0599